Return Policy

DuneDew Return Policy

Thank you for shopping with DuneDew ! We want you to be completely satisfied with your purchase. If you are not satisfied with your women's sneakers, we are here to help.

1. Returns

1.1. You have [7] days from the date of delivery to initiate a return.

1.2. To be eligible for a return, your sneakers must be unused, in the same condition that you received them, and in their original packaging.

1.3. To initiate a return, you will need to pay shipping fees please contact our customer service team at Whatsapp Number 01092732854 or Email : dunedew.com@gmail.com to obtain a return authorization.

2. Exchanges

2.1. We offer exchanges for wrong sizes -  defective or damaged products .If you need to exchange your sneakers for the same item, you will need to pay 50% of shipping fees please contact our customer service team within [2] days of receiving your order.

 

4. Shipping

4.-Shipping costs for Exchange will be 50% of Shipping fees paid before                       -Shipping costs for Return will be100% of Shipping fees paid before .

 

Thank you for choosing DuneDew for your Footwear needs! 
Have a Nice Day ..